Case study · Custom rugs & creative goods

Tuft Drip

We gave a handcrafted custom-rug business a bolder brand presence: art direction, a website built around the craft, and print and social materials in one consistent voice.

  • Identity
  • Digital
  • Marketing
  • Experience
Tuft Drip website homepage designed by The Onyx Core
Industry
Custom rugs & creative goods
Engagement
Brand presence and website
Services
Website, art direction, print, social

The challenge

A great product with a presentation that did not match it.

The look changed from one touchpoint to the next, and the website did not show customers what makes custom work worth choosing.

Our approach

Strategy first, then every piece built to connect.

  1. 01

    Voice & direction

    Defined the brand voice, messaging, and a bold, warm visual direction.

  2. 02

    Art direction

    Directed hero imagery around the making process and set the gallery direction.

  3. 03

    Digital

    Designed the website around the craft and made custom orders easy to start.

  4. 04

    Print & social

    Created printed customer materials, sticker and graphic concepts, social visuals, and event booth concepts.

What we delivered

One connected system.

Identity

  • Brand voice and messaging
  • Visual direction

Digital

  • Website design and direction
  • Gallery direction

Marketing

  • Social visuals
  • Sticker and graphic concepts

Experience

  • Printed customer materials
  • Event and booth concepts
Tuft Drip handmade rug in progressTuft Drip

Client story

“Dominique went above and beyond.”

The Onyx Core was amazing. As a small business, we wanted to make sure we were set up for success. Dominique was professional, honest, and patient, and went above and beyond. The resources she provides for her clients are great too.

EvansTuft Drip

The outcome

Built from the core, ready to grow.

  • A distinctive, recognizable identity
  • A website built around the making process
  • Reusable branded print and social materials
  • A consistent presence that builds customer trust

Your business next

Want this level of clarity for your brand?

Start with the Core Assessment. It shows us where your business is strong and where it needs support.